Reset App Settings

Some time you need to restore default app settings. To do so, open the app and go to the app menu and select « Restore default settings« . Then close and reopen the app.

You can also reset app setting directly from the Terminal. Let say you want to reset app setting for Audio Converter Pro.Open the Terminal and execute the following command line :

rm -rf ~/Library/Containers/com.geranium-soft.audioconverter/

If you want to reset all Geranium-Software app settings run :

rm -rf ~/Library/Containers/com.geranium-soft.*/

Use copy/paste to avoid all risk of error !

Convert to WAV 24 bit

You can convert your medias to wav format by using the preset named « Format WAV ». This preset convert the media to WAV 16-bit.

If you need to convert to WAV 24-bit, you need to use the preset « PRO Customized » as bellow :

Convert to WAV 24 bit

Thanks to Andrew for providing us sample file 🙂

How to send us crash log

The app crash and you don’t know why ? Send us crash log we will investigate. Reopen the app, you will get the following windows. Click on the button « Report… », then select the crash log, copy and paste the log in a mail : support@geranium-soft.com

You can also use the Finder to get crash log :

1. Open the Finder
2. In the Menu GO select Go to folder and paste the text : ~/Library/Logs/DiagnosticReports
3. Select the good one and send us the log by mail

Change destination folder

You may want to change the destination folder ? Click to zoom 🙂

Change destination folder

Upload files

You’re facing an issue ? No problem, send us your files we will investigate.

Mettre en ligne des fichiers

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Avertissements d’analyse JSON !

Crop a video with « Free AVCHD to Mov »

You can crop a video with « Free AVCHD to Mov ».

Just follow this youtube tuto : http://youtu.be/9XyrNGeJwto

1. Add your video to the app « Free AVCHD to Mov »
2. Select a preset and duplicate it
3. Rename the duplicated preset and and the following text in the section Append to command line : -filter:v "crop=640:480:0:0"
4. Click Encode and wait the end of process
5. that’s all !

Mov to MXF – Import custom preset

The video bellow show you how to simply import a preset in Free Converter in order to be able to convert file from MOV to MXF format.

Download the preset here then download « Free Converter » in the mac app store (like bellow)

PS: It will work the same for my other apps and for other formats (mp3, mkv, …)