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How to send us crash log

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The app crash and you don’t know why ? Send us crash log we will investigate. Click on the button « Report… », then select the crash log, copy and paste the log in a mail : support@geranium-soft.com

Crash app example

You can also use the Finder to get crash log :

  1. Open the Finder
  2. In the Menu GO select Go to folder and paste the text : ~/Library/Logs/DiagnosticReports
  3. Select the good one and send us the log by mail


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Upload files

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You’re facing an issue ? No problem, send us your files we will investigate.


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Import new preset for WAV 16 bit conversion

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A user ask me for wav 16 bit conversion. If you have the pro version « Audio Converter Pro » you can convert to wav 16 bit by using the preset named « Customized Pro » (The first one in the list). Click on the preset button « Advanced » and change the Audio Codec to pcm_s16le and extension = wav (You can also change Suffix value and so on …)

If you have the lite version, you don’t have the preset named « Customized Pro ». You need to import the missing preset. This is the aim of this article.

First of all download the customized preset (WAV 16 bit) here

Unzip the file and just drag and drop the .plist file in the preset area like bellow :

Preset Area

Preset Area

Enter the text « wav » (without quote) in the preset filter. You can now see the imported preset « WAV 16 bit ». Click to select it, add your audio file and go for conversion.

Enjoy !

PS: You can modify the Audio Codec to feat your needs (pcm_s24le for 24 bit and so on …)

You like it ? Take 30 secondes to write a review in the Mac App Store

Rate my app - Write a review in the Mac App Store

Rate my app – Write a review in the Mac App Store


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Crop a video with « Free AVCHD to Mov »

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You can crop a video with « Free AVCHD to Mov ».

Just follow this youtube tuto : http://youtu.be/9XyrNGeJwto

1. Add your video to the app « Free AVCHD to Mov »
2. Select a preset and duplicate it
3. Rename the duplicated preset and and the following text in the section Append to command line : -filter:v "crop=640:480:0:0"
4. Click Encode and wait the end of process
5. that’s all !
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Mov to MXF – Import custom preset

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The video bellow show you how to simply import a preset in Free Converter in order to be able to convert file from MOV to MXF format.

Download the preset here then download « Free Converter » in the mac app store (like bellow)

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PS: It will work the same for my other apps and for other formats (mp3, mkv, …)


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