Archive for Log

How to export Log

You’re facing an issue during a audio / video conversion ? We can help you to solve it !

We need some log to solve it. You can export log by following the step :

  1. Click on the blue i in the right of the app
  2. Click on the 3rd tabs named Log and click on the button « Export » and save the log file in your Desktop
  3.  Do the  same for 1st and 2d tab (Source and Output)
  4. You will get 3 log files.
  5. Send us the log files in attachment of a mail :


Posted in: Log, Video

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