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How to send us crash log

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The app crash and you don’t know why ? Send us crash log we will investigate. Reopen the app, you will get the following windows. Click on the button « Report… », then select the crash log, copy and paste the log in a mail : support@geranium-soft.com

Crash app example

You can also use the Finder to get crash log :

  1. Open the Finder
  2. In the Menu GO select Go to folder and paste the text : ~/Library/Logs/DiagnosticReports
  3. Select the good one and send us the log by mail


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